WHAT IS THE VALUE OF PINS?
The value of PINS varies depending on the partner. The nominal value of 1000 PINS is 6 euros when it is spent on shopping at branches of Siwa or Valintatalo. It is also possible to redeem PINS for rewards that have a significantly higher value than that - for example, you can pay for an airBaltic Supersaver flight to Riga with 4200 PINS and to Paris with 9000 PINS.
WHERE CAN I COLLECT PINS?
A full list of partners who issue PINS can be found on our webpage, in the “Collect PINS” section.
WHERE IS IT POSSIBLE TO SEE ALL THE PLACES WHERE PINS CAN BE COLLECTED?
PINS have more than 700 Partners global, local and online. For your convenience all the Partners are available in our Partners map.
HOW DO I KEEP TRACK OF WHETHER I HAVE RECEIVED ALL MY PINS AND SEE MY ACCOUNT BALANCE?
ARE THERE ANY EXCEPTIONS FOR COLLECTING PINS?
Some of the Partners might have exceptions on Collecting PINS, please look at Partners page at Collect section here.
WHAT ARE STATUS PINS?
Status PINS define your membership level in the program. Status PINS may only be collected from airBaltic. These PINS define your membership level in the program. If you reach certain Status PINS thresholds within 12 months, you will qualify for Executive or VIP status with all the associated benefits. Status PINS cannot be redeemed and they expire after 12 months.
HOW LONG DOES IT TAKE FOR ME TO RECEIVE PINS?
Please note that this may differ from Partner to Partner. It might take from 1 day up to 3 weeks. Precise information you can find in Partners pages in www.pins.fi.
HOW DO I COLLECT PINS ON AIRBALTIC FLIGHTS?
You can collect PINS on all regular airBaltic operated flights. The number of PINS you can collect on airBaltic flights depends on the amount spent on your particular flight and on its booking class. Please see the “Collect” section for the number of PINS. To collect PINS, you should enter your membership number when booking tickets and show your PINS card when checking in for your flights. The name and surname on your ticket must always match your PINS account details.
WHEN WILL THE PINS FOR A FLIGHT APPEAR ON MY ACCOUNT?
PINS are usually credited within 10 days after the flight. If they do not appear in your account within 10 days after the flight, please fill out the form to claim the missing PINS online at www.pins.fi